1. Introduction

Welcome to the privacy policy of secondhalf. We respect your privacy and ensure that the personal data you provide to us is treated confidentially. This policy explains what data we collect, why we process it, and how we protect it.

2. What Data Do We Collect?

• Personal Data:
  Name
  Address
  Email address
  Phone number
  Payment details (IBAN, transaction ID)
• Website Data:
  IP address
  Browser information
  Visit details (via cookies)
• Order Data:
  Ordered products
  Shipping and tracking information

3. How Do We Collect Your Data?

• Directly through orders:
  When you place an order on our website.
• Through contact forms:
  When you submit a question or request information.
• Cookies and analytical tools:
  To improve the website experience (e.g., Google Analytics).

4. Why Do We Collect Your Data?

• To process orders:
  Processing and shipping your orders.
  Communicating about the order (via email or phone).
• For customer service:
  Responding to inquiries or complaints.
• For marketing purposes:
  Sending newsletters and offers (only with your consent).
• For website optimization:
  Analyzing visitor behavior to enhance user experience.

5. How Long Do We Keep Your Data?

• Order Data: 
  7 years (legal retention period).
• Marketing Data: 
  Until consent is withdrawn.
• Cookies: 
  See our cookie policy for specific retention periods.

6. How Do We Secure Your Data?

• SSL Certificate: 
  Ensures secure data transmission.
• Encrypted storage: 
  Personal and payment data are securely stored.
• Access Control: 
  Only authorized personnel have access to the data.
• Regular Security Checks: 
  We regularly review our system’s security.

7. Sharing Your Data with Third Parties
We only share your data with reliable partners when necessary for our services:

• Shipping Partners: 
  PostNL, DHL for delivery.
• Payment Providers: 
  Mollie, PayPal for payment processing.
• Analytical Tools: 
  Google Analytics for website improvement.

We only share data that is essential for providing our services.

8. Your Rights Regarding Your Data

• Right to Access: 
  You may request an overview of your data.
• Right to Correction: 
  You can update incorrect information.
• Right to Deletion: 
  You may request data removal.
• Right to Objection: 
  You can object to the processing of your data.
• Right to Data Portability: 
  Your data can be transferred to another service provider.

To exercise your rights, please contact us.

9. Cookies and Tracking

• Functional Cookies: 
  To ensure the website works properly.
• Analytical Cookies: 
  To improve the website experience.
• Marketing Cookies: 
  Only used with your consent.

10. Changes to This Privacy Policy

SecondHalf reserves the right to change this privacy policy. Please check this page regularly for updates. 
Last updated: 31.03.2025